Partner Resources
Technical/Service Bulletins
DC Switch Technical Specifications 
Details technical specifications for the inbuilt DC switch.
Inverter Earthing Requirements
Details earthing requirements for the EnaSolar inverters. This includes the difference between protective earthing and functional earthing.
Customer Wireless Issue Checklist
Details common Wi-Fi question from the customer and the required action.
Verified Wireless Routers
The EnaSolar inverter comes standard with wireless network connection. There have been several instances where some particular wireless routers have been found not to be compatible with the EnaSolar inverter. Here is a list of known verified wireless routers.
Pin Holing Wireless Routers
The customer may wish their inverter's webpage to be accessable via the internet. The process requires the wireless router to be pin-holed, the format will change with every router but the key steps remain the same throughout all wireless routers. Detailed instructions of how to carry out this procedure along with case studies for the Thomson - TG585 V7 and the Belkin - F5D8236-4 V2.
Customer Webpage Upgrade 
The latest version of webpage binary file and the service bulletin that details the procedure how to carry out this process. This file may be distributed to your customers.
Troubleshooting
Troubleshooting Test Points
Details the location of test points in the inverter distribution to perform measurements that assist in a troubleshooting situation.
RMA Requisition
Download Microsoft Excel RMA form or go to the
online form.
Frequently Asked Questions
Does it matter which order the switches are turned off when disconnecting the inverter?
No, the order in which the switches are turned off will not affect the inverter in any way.
Will the Wi-Fi work when the inverter is not generating?
Yes, the inverter can be interrogated, powered via the AC connection during night or low light.
What are the log durations, i.e. how much data can the logs display?
Daily log - 14.9 years.
5 minute log - 32 days.
Event log - 3072 records.
All of these logs are rolling logs i.e. when the log reaches its capacity for entries,
the oldest entry will be deleted to be able to enter the newest entry.
Understanding IP Ratings
A lot of people misunderstand the IP ratings. These are detailed in IEC 60529.
The first digit is for solid foreign objects.
For IP4x - Protection against solid foreign object of 1.0mm diameter and greater.
For IP5x - Dust protected. Ingress of dust is not totally prevented,
but dust shall not penetrate in a quantity to interfere with satisfactory operation or impair safety.
For IP6x - Dust tight. No ingress of dust. Tested with a vacuum dust test.
The second digit is for water ingress.
For IPx4 – Protected against splashing water.
For IPx5 – Protected against water jets from any direction.
The test jet has a nozzle dia of 6.3mm, a flow of 12.5l/min, distance 2.5 to 3m.
For IPx6 – Protected against powerful water jets from any direction.
The test jet has a nozzle dia of 12.5mm, a flow of 100l/min, distance 2.5 to 3m.
For IPx7 – Protected against temporary immersion. Submerged at least 150mm, for 30 minutes.
For outdoor protection, we feel there is very little extra protection offered between IP55 and IP65. The only difference is the amount of dust that can enter the enclosure – under a vacuum. The water test is exactly the same.
We have chosen IP55, because although we have made the inverter weather proof, we cannot guarantee that water does not enter via the conduit (which may come from the roof of the building). This means that we must provide a drain for any water that may get into the inverter enclosure. This drain does allow some entry of dust under a vacuum test condition.
If you require any further information or resources please contact
support@enasolar.net